We strive for the best service possible so endeavour to ship your goods within 1-2 days of your order, in most cases shipping will be the same day, oh yeah, the sooner the better right!. However note that goods will not be shipped on weekends or public holidays because we will be at the beach. Any orders placed during this time will be shipped the next working day. Each item is wrapped & sent via a tracked courier within New Zealand, or by Tracked Standard Post to Australia and international destinations.
FREE shipping within NZ on all orders over NZD$20.
Orders under NZD$20 will be shipped anywhere in New Zealand for a flat rate of $6.00.
Orders are sent via a tracked courier & you will receive a confirmation email & tracking details via email once sent. All parcels will require a signature on delivery to ensure delivery of goods. We do not courier to PO Boxes. If you would like to have the parcel left without a signature, please let us know in the ‘Notes’ Section at checkout. Or just leave a note to say hi. Target delivery time is 1-3 working days.
NZD$19 Flat Rate express shipping to Australia on all orders.
For all Australian deliveries, Hello Stranger Kidswear uses DHL Express. International Shipping is Tracked & you will receive a email with tracking details once your parcel is sent. Target delivery time is 1-4 working days.
REST OF WORLD
NZD$39 Flat Rate. For international deliveries, Hello Stranger uses DHL Express. International Shipping is via Tracked & you will receive a email with tracking details once your parcel is sent. Target delivery time is 3-5 working days, however this can vary between International countries.
All purchases inside of New Zealand will not incur any additional taxes or customs charges.
All purchases travelling outside of New Zealand, Hello Stranger Kidswear is not liable for any additional duties or customs charges that may occur during transit and/or on delivery. Charges vary from country to country & Hello Stranger Kidswear has no control over these and cannot forsee what these charges might be. If you decide to refuse your purchase due to the cost of taxes/duties, this amount will be deducted from your purchase upon arrival back to Hello Stranger Kidswear. Any return shipping costs incurred will also be deducted.