DELIVERY & SHIPPING

 
 
We strive for the best service possible so endeavour to ship your goods within 1-2 days of your order, in most cases shipping will be the same day.  Goods will not be shipped on weekends or public holidays.  Any orders placed during this time will be shipped the next working day.  Each item is sent via a tracked courier within New Zealand or to international destinations.

 

SHIPPING COSTS

  

NEW ZEALAND
FREE Shipping on all orders over $50
$6 flat rate on all orders under $49.99
Target delivery time is 1-3 working days
Orders are sent via a tracked service & you will receive a confirmation email & tracking details via email once sent.  We do not deliver to PO Boxes. 

 

AUSTRALIA
FREE Shipping on all orders over $100
$15 flat rate on all orders under $99.99
Target delivery time is 4-10 working days

For all Australian deliveries, Hello Stranger Kidswear uses an eParcel by Courier Post.  International shipping is tracked & you will receive a email with tracking details once your parcel is sent.  

 

REST OF WORLD
NZD$39 Flat Rate.  For international deliveries, Hello Stranger uses an International Courier service provided by Courier Post NZ.  International shipping is via tracked & you will receive a email with tracking details once your parcel is sent.  Target delivery time is 10-14 working days, however this can vary between International countries.

 

INTERNATIONAL PURCHASES

All purchases inside of New Zealand will not incur any additional taxes or customs charges.

All purchases travelling outside of New Zealand, Hello Stranger Kidswear is not liable for any additional duties or customs charges that may occur during transit and/or on delivery. Charges vary from country to country & Hello Stranger Kidswear has no control over these and cannot forsee what these charges might be. If you decide to refuse your purchase due to the cost of taxes/duties, this amount will be deducted from your purchase upon arrival back to Hello Stranger Kidswear. Any return shipping costs incurred will also be deducted.